NuTEQ Solutions, a provider of automated subscriber management solutions today announced Sonar Software, a leading provider of OSS and Billing solutions to ISPs worldwide, is an authorized reseller of the GOCare Subscriber Management platform.
ATLANTA (PRWEB) July 23, 2018
NuTEQ Solutions delivers reduced operating expenses, improved communications and enhanced customer experience metrics to the broadband industry through GOCare, their automated subscriber management platform. GOCare is a cloud-based decision engine delivering real-time communications to subscribers, employees, and back office systems – often in advance of a request.
“NuTEQ Solutions has consistently delivered a 30% reduction in call volumes, 75% reduction in missed appointments, up to 50% acceleration of subscriber collections and significantly improved promotional upselling,” stated Rick Perkins, CTO of NuTEQ Solutions. “GOCare saves our customers significant expense and improves subscriber experience. We are excited to bring GOCare’s performance enhancements to the ISP industry through our reseller, Sonar Software.”
Sonar Software has fully integrated GOCare into their comprehensive billing and operational support systems. GOCare accesses precise customer, account, and network performance data to generate real-time, actionable communications between a service-provider’s back office and subscribers, employees, and / or network elements.
“NuTEQ Solutions deployed GOCare at one of our clients 12 months ago. We have been impressed with the capabilities and consistent results,” stated Simon Westlake, CEO of Sonar Software. “Through this resale agreement, Sonar Software will quickly deliver these capabilities to all our clients and continue to position ourselves as a leader in delivering the latest technology at affordable rates to our clients."
Through our resale agreement, Sonar Software will deliver GOCare to new and existing domestic USA clients initially, with plans for deployment to Sonar Software’s global client base in the near future.
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About NuTEQ Solutions
NuTEQ Solutions provides GOCare to broadband industries. Our SaaS portfolio delivers new revenues, reduces operating costs, and improves customer satisfaction. GOCare has earned multiple industry recognitions including Cable Spotlight Product of the Year and Multichannel News Innovator Awards.
Sonar provides a comprehensive billing and OSS solution to the ISP industry. This Software platform, used by thousands of individuals worldwide, in a variety of industry types and sizes, offers a scalable, affordable and fully-features all-in-one solution. Sonar Software is the next generation ISP billing management platform that will support your current future business needs.
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